GHOSTED
BY LOVABLE?

Lovable's team has a ticket backlog measured in geological time. We have 12 active clients. You're paying for prioritized human attention, not a Zendesk lottery where '24 hours' means 'maybe this fiscal quarter.' If your billing issue is bleeding money and their auto-responder is your only friend, you need a bypass, not patience.

A 45-minute diagnostic video call + written action plan. We identify if this is a 5-minute config fix (you get the solution) or a rebuild situation (you get a migration quote). This is triage, not unlimited debugging. If the fix requires 4 hours of code surgery, we'll quote that separately.

We advocate for you using channels that actually work — we know the escalation paths, the billing workarounds, and the 'magic words' that get Stripe refunds processed. But we can't hack Lovable's database. If they banned you for ToS violations, we can't un-ban you. We can only help you export your data and find alternatives.

2 hours during business hours (9am-6pm GMT). Not 2 minutes. Not 11pm on Sunday. If your production app is down at 2am, you need a DevOps retainer, not a rescue call. Emergency means 'today,' not 'this exact minute.'

No. This is not coding school. Vibe coders who want to 'learn Supabase' should buy a Udemy course. We fix it so you can get back to selling, or we quote a proper rebuild. We don't do screen shares explaining 'what CSS is.'

The $299 buys you certainty, not time. If it's a 5-minute fix, you paid $299 to learn that your business isn't dead and you can launch tomorrow. If you want cheaper, post on Reddit and wait for official support. (Spoiler: they won't reply.)

If we can't diagnose the issue or provide a viable path forward, yes — full refund. If we diagnose that your Lovable project is fundamentally broken architecture and needs a $8k migration, that's not a 'failed rescue,' that's a successful diagnosis. You pay for the truth, not magic.

Life Support clients ($997/mo) get Slack access with 4-hour response times. Rescue Call clients get one follow-up email within 48 hours for clarification. 'Quick questions' are how $299 rescues turn into $0/hour consulting. We charge for outcomes, not conversation.

If your app works but you can't access it (account/billing issues) → Rescue. If your app is live but breaking in production → Rescue. If you want to add features Lovable can't handle (complex auth, external APIs) → Migration consultation. Rescue keeps you alive. Migration sets you free.

Currently: Lovable, Bolt, v0, and direct Next.js/Supabase projects only. We don't fix your Webflow, Framer, or Wix. Specialists win, generalists starve.

You're free to ignore it and keep posting on Reddit. But if you hire us, you trust the diagnosis. We don't debate 'couldn't we just...' — that's how vibe coding created your technical debt in the first place.